Shangri-La Nanjing
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What Guests Say
Everything. The hotel is close to the Xuanwu Lake and in walking distance to the Xuanwu Gate. It’s easy to get in and out traffic wise but feel quieter than the Xinjiekou area. The hotel is newer than most peer group such as Westin and Hilton. The staff is very friendly and better quality than its peer group as well. The cleaning staff especially go out of their way to help. Their Chinese restaurant Jiangnan Zao is delicious. We stayed in three hotels (Westin, Hilton Riverside) in Nanjing on a recent trip and Shangrila is by far the best.
Joy
May 2024
The cleaning staffs were very helpful and friendly. Front desk manager was very understanding & handled my change of plans request very quickly
Xiaorong
August 2025
The staff are friendly with good follow up. They contacted us via email and phone call prior to our arrival. Prompt response for room services. The chicken rice is super delicious.
Vivian
June 2024
The property was fantastic overlooking the beautiful river outside. The dining options were vast and met every need the drinks downstairs were ideal for lounging. The workout facilities and the swimming pool were beautiful.
Ashley
June 2024
Best hotel in Nanjing. Great and well equipped room with Nespresso coffeemaker in the room. Breakfast is amazing.
Thomas
May 2025
Beautiful hotel, well located close to Xuanwu lake. Big and clean room, big bathroom. Very nice staff, good English speaking service. Breakfast is amazing, lots of choice, top quality.
Aline
November 2024
We enjoyed friendly staff and also the wonderful restaurant onsite. The bed is very comfortable and view is fanstatic! will definitely back again.
Qiang
August 2024
Excellent location, right next to the metro station. Staff were very attentive and provided luggage service and express checkout
Jc_88
September 2024
Top quality hotel in an excellent location, walking distance from Gardens, shopping, and the Bund. Excellent restaurants.
Richard
June 2025
Spacious room and view
Lixin
July 2023
Reservations:
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